Lab-Created Cases
See how labs can rescue existing submissions with PreCheck, a secure correction link, and a paid fallback lane that still nudges practices toward direct submission.
Use It Before Direct Adoption
Labs can create a case from an existing submission, run PreCheck, and send the practice a secure correction link without requiring the practice to sign up first.
Simple Fallback Pricing
The fallback lane starts with 30 free cases or 30 free days from first use, whichever happens first. After that, paid usage is 2.00 USD per case billed monthly.
Direct Submission Stays The Goal
The same correction flow should still point practices toward direct submission so the fallback lane remains a bridge instead of becoming the permanent habit.
What Lab-Created Cases Are
This is a paid fallback lane for labs that need to clean up an existing submission before work can start.
Some labs want to prove value before every practice is ready to sign up. The lab-created case lane exists for that moment. A lab can start from an existing submission, run PreCheck, and then send the practice a secure correction link that focuses only on what still needs attention.
That makes the fallback useful for real operations without replacing the preferred product model. The direct practice workflow is still stronger, but the lab-created lane gives labs a practical rescue path when the case did not arrive through LabPreCheck in the first place.
How The Fallback Flow Works
The fallback lane keeps one case record while giving the practice a safe account-free correction path.
The point of the flow is to reduce back-and-forth, not to build a second product. Once the lab runs the first PreCheck, the case moves into the same structured shape the product already uses, so the lab can keep one source of truth while the practice focuses on the missing information.
The correction link is intentionally narrow. The practice should see enough context to recognize the case, but the sensitive content stays gated behind the secure link plus access code and does not require a new practice account just to finish that one correction.
The lab creates the case with a lab case ID, optional case type details, notes, and uploads.
PreCheck expands the case into the same structured editor used for normal case review.
The lab sends one secure correction link plus an access code to the practice.
The practice can review context, fill in the missing details, and submit corrections without creating an account first.
How Pricing And Trial Work
The fallback lane is free to start, then becomes a simple pay-per-case workflow after the trial ends.
The commercial model is meant to be simple. Labs stay free for the core product setup and invite-led direct-submission motion. The paid part applies only to the fallback lane where the lab is manually rescuing an existing submission through LabPreCheck.
That keeps the pricing aligned with the extra value and extra operational work the fallback lane is designed to save. If you need the current public pricing context for the rest of the product, see Pricing.
Labs can start using the feature without adding a card immediately.
The free allowance ends after 30 eligible cases or 30 days from first use, whichever comes first.
After that point, paid usage is billed at 2.00 USD per case in monthly arrears.
One case can create at most one paid billing unit even if PreCheck is rerun or the correction link is viewed many times.
Why Direct Submission Still Matters
Lab-created cases are meant to accelerate adoption of the direct workflow, not replace it.
The fallback lane should help labs prove value to hesitant practices, not trap both sides in a manual rescue pattern forever. That is why the practice correction flow ends with a quiet invitation to start a direct LabPreCheck trial with the same lab relationship when possible.
If a practice starts using the direct path later, the lab spends less time chasing missing details and less money on avoidable fallback usage. The fallback lane is useful because it bridges into the preferred workflow instead of replacing it.